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Only what we use in the clinic,
delivered to your door.

Our store carries only the products we actually use in practice. Rather than widening the range, we prioritise sending you only what a doctor judged necessary.

✓ Only products we use ourselves ✓ A doctor is available to advise ✓ Delivered to your home

Policy

How we run this store

Only what we use in practice

We stock only what we actually use in the clinic. Widening the range is not the aim, so the list is short.

A doctor explains how to use it

How it fits alongside infusions and injections, how often to take it, how it sits with other medication — you can ask a doctor before or after you buy.

Designed to be kept up

These products assume a period of continued use. That is why we offer a subscription that arrives automatically, not only one-off orders.

Flow

How to order

  1. Choose a product

    Check the contents, price and terms on the product page. If you are unsure, you are welcome to ask first.

  2. Place your order

    Use the order button on the product page. Payment is by credit card.

  3. Delivery

    We normally dispatch within three to seven business days of your order being confirmed.

  4. Continuing

    Subscriptions arrive automatically. You can change a delivery date, cancel, or raise any change in how you feel at any time.

FAQ

Frequently asked questions

Can I buy without having been seen at the clinic?
It differs by product. Please check the product page, or contact us on WhatsApp or by phone.
What payment methods can I use?
Credit and debit cards, plus Apple Pay and Google Pay.
When will it arrive?
We normally dispatch within three to seven business days of your order being confirmed.
Can I cancel a subscription?
There is no minimum number of orders. Contact us at least 10 days (NMN MASTER) or 20 days (Exosome Nasal) before your next scheduled dispatch and we will cancel it.
Are these pharmaceuticals?
No. They are not intended to diagnose, treat or prevent any disease, and how they are experienced varies from person to person.
Can I return an item?
Except where the product is faulty, we do not generally accept returns. For a defective item or a wrong delivery, please contact us within seven days of arrival.

Notice

Before you order

  • The products on this page are not pharmaceuticals. They are not intended to diagnose, treat or prevent any disease.
  • How they are experienced varies from person to person. No particular effect is guaranteed.
  • If you are pregnant or breastfeeding, or are under medical care or taking medication, please consult a doctor before use.
  • All prices include tax. Whether shipping is charged is stated on each product page.
  • Full terms of sale and cancellation are set out in our Terms and legal notice.

Contact

Ask us first

If you are not sure which product suits you, or how it fits alongside infusions and injections, ask us. You do not have to be buying.

Ask us on WhatsApp → +81-3-6434-0758

WhatsApp is open 24/7